30-Day Returns & Refund Policy
Clear, straightforward return terms in compliance with consumer protection standards.
30-Day Evaluation Period
You have 30 calendar days from the delivery date to return an accessory if you are not fully satisfied with fit, material texture, or color.
Eligibility Requirements
- Items must be returned in undamaged condition with all original tags, internal foam inserts, and packaging intact.
- Screen protector kits (PET films) cannot be returned once the protective liner films have been peeled or installed.
- Proof of purchase (order confirmation number and billing email) is required.
Return Instructions
- Email customer care at [email protected] with your order number.
- Our team will issue an RMA (Return Merchandise Authorization) number and provide return packaging guidelines.
- Pack the item securely and ship it to our designated returns address: Lake District National Park, Another Place The Lake, Ullswater, Watermillock, Penrith CA11 0LP.
- Upon receipt and inspection, refunds are credited to the original payment method within 5 to 7 business days.